Uniting Country Housing (UCH) welcomes any feedback and comments about our services and conduct.

Providing Feedback

If you would like to provide some feedback, compliments or complaints, you can either submit your feedback online or call, visit, write or email us.

Submit your feedback online here

  • Call us on 1300 067 777
  • Visit us in person at any UCSA office 
  • Write to us by post addressed to Uniting Country Housing, 60 Florence Street Port Pirie SA 5540
  • Email us via [email protected].

How is my feedback handled

All feedback is forwarded automatically to the UCH Manager. If the feedback includes a complaint or suggestion, the UCH Manager will determine the person best placed to asses the issue raised.

  • You will be kept informed of the progress of your complaint throughout the process
  • We will provide you with a response in an efficient, fair and timely manner.
  • The information you provide will only be used by UCH to assess and resolve your complaint
  • All information provided will remain confidential, subject to any legislative reporting requirements.