Feedback

Uniting Country Housing (UCH) welcomes any feedback and comments about our services and conduct.

Providing Feedback

If you would like to provide some feedback, compliments or complaints, you can either submit your feedback online or call, visit, write or email us.

Submit your feedback online here

Call us on 1300 067 777
Visit us in person at any UCSA office
Write to us by post addressed to Uniting Country Housing, 60 Florence Street Port Pirie SA 5540
Email us via [email protected].

How is my feedback handled

All feedback is forwarded automatically to the UCH Manager. If the feedback includes a complaint or suggestion, the UCH Manager will determine the person best placed to asses the issue raised.

You will be kept informed of the progress of your complaint throughout the process
We will provide you with a response in an efficient, fair and timely manner
The information you provide will only be used by UCH to assess and resolve your complaint
All information provided will remain confidential, subject to any legislative reporting requirements.

Latest

Annual Report 2020-2021 released

Uniting Country SA is excited to present this 2020-2021 Annual Report. This year’s report explores the challenges of new programs, COVID-19, alliances and being recognized as Australia’s “Best Places to Work”.
Sharing the Dignity

A huge shout out to Sharing the Dignity - Port Pirie who have generously donated 60 dignity bags to us. The bags aim to make a difference in the lives of those experiencing homelessness, fleeing domestic violence, or doing it tough. Each bag includes sanitary and hygiene products. Also a big thanks to Rite Journey program at St Mark's College, Port Pirie for sorting and assembling all the bags. https://www.sharethedignity.org.au/ #community #sharethedignity
Annual Report 2020-2021

Uniting Country SA is excited to present this 2020-2021 Annual Report. This year’s report explores the challenges of new programs, COVID-19, alliances and being recognized as Australia’s “Best Places to Work”.
Escaping Violence Payment

The Escaping Violence Payment is available to anyone experiencing violence from their partners. If you are looking to leave a violent partner, or have recently left and you are struggling with the finances to live your life in safety, you could be eligible for support.

Careers
How we provide help

Uniting Country SA provides services to families, single adults and children, who are experiencing difficulties such as domestic violence, disability and mental health issues, financial distress, homelessness, and family breakdown in country SA.
Domestic & Family Violence

Uniting Country SA's Domestic Violence services provide support to people in regional South Australia who are dealing with domestic and family violence in their lives.
Our Mission and Values

Uniting Country SA is a not-for-profit social services and community organisation operating in country South Australia. We are the local experts, trying to make a difference in your community. With over 100 years of experience servicing regional communities, Uniting Country SA is dedicated to Caring for Country People.
Main Office Port Pirie
Whyalla
Port Pirie
Port Augusta
Uniting Country Housing (UCH)

Uniting Country Housing is a community housing provider with a number of properties across the region for eligible clients. Housing is limited to low-income families and individuals.
Financial Support

The Uniting Country SA financial support programs assist people in regional South Australia who are experiencing a financial crisis or are financially vulnerable. Services include financial counselling, budgeting and advocacy support, access to microfinance products and community education.