Feedback

Uniting Country Housing (UCH) welcomes any feedback and comments about our services and conduct.

Providing Feedback

If you would like to provide some feedback, compliments or complaints, you can either submit your feedback online or call, visit, write or email us.

Submit your feedback online here

Call us on 1300 067 777
Visit us in person at any UCSA office
Write to us by post addressed to Uniting Country Housing, 60 Florence Street Port Pirie SA 5540
Email us via [email protected].

How is my feedback handled

All feedback is forwarded automatically to the UCH Manager. If the feedback includes a complaint or suggestion, the UCH Manager will determine the person best placed to asses the issue raised.

You will be kept informed of the progress of your complaint throughout the process
We will provide you with a response in an efficient, fair and timely manner
The information you provide will only be used by UCH to assess and resolve your complaint
All information provided will remain confidential, subject to any legislative reporting requirements.

Latest

Media Release - Child Protection - Everyone's Business

Uniting Country SA and Uniting Country Housing (UCSA|UCH) is committed to the safe care of children and young people. At UCSA|UCH, “children are the centre of everything we do”. Learn more about our commitment here
UCSA listed one of the Best Places to Work in Australia

Uniting Country SA (UCSA) is proud to be recognised as one of Australia’s “Best Places to Work” in 2021, thanks to a recent study conducted by WRK+.
Ryan's Story - Homelessness Week 2021

In 2006, through no fault of his own, Ryan found himself homeless in Port Pirie. He was 19 at the time. This is his story of resilience in overcoming the challenges he faced.
COVID-19 Update

Our services will remain open during the SA COVID-19 lockdown. Our offices will remain open for emergencies where it is not safe or possible for you to call ahead. For all other support, please call 1300 067 777 and ask for the service you require. All visitors to our offices will need to wear masks and follow social distancing rules. Masks can be provided.

Careers
How we provide help

Uniting Country SA provides services to families, single adults and children, who are experiencing difficulties such as domestic violence, disability and mental health issues, financial distress, homelessness, and family breakdown in country SA.
Our Mission and Values

Uniting Country SA is a not-for-profit social services and community organisation operating in country South Australia. We are the local experts, trying to make a difference in your community. With over 100 years of experience servicing regional communities, Uniting Country SA is dedicated to Caring for Country People.
Domestic & Family Violence

Uniting Country SA's Domestic Violence services provide support to people in regional South Australia who are dealing with domestic and family violence in their lives.
Main Office Port Pirie
Port Pirie
Uniting Country Housing (UCH)

Uniting Country Housing is a community housing provider with a number of properties across the region for eligible clients. Housing is limited to low-income families and individuals.
Port Augusta
Whyalla
Volunteer

Interested in volunteering? Looking for a way to give back to your community? Why not volunteer? Click here to learn more about our volunteering opportunities.