Feedback

Uniting Country Housing (UCH) welcomes any feedback and comments about our services and conduct.

Providing Feedback

If you would like to provide some feedback, compliments or complaints, you can either submit your feedback online or call, visit, write or email us.

Submit your feedback online here

Call us on 1300 067 777
Visit us in person at any UCSA office
Write to us by post addressed to Uniting Country Housing, 60 Florence Street Port Pirie SA 5540
Email us via [email protected].

How is my feedback handled

All feedback is forwarded automatically to the UCH Manager. If the feedback includes a complaint or suggestion, the UCH Manager will determine the person best placed to asses the issue raised.

You will be kept informed of the progress of your complaint throughout the process
We will provide you with a response in an efficient, fair and timely manner
The information you provide will only be used by UCH to assess and resolve your complaint
All information provided will remain confidential, subject to any legislative reporting requirements.

Latest

Intensive Family Services
Eliza's Youth Homelessness Story

Our Youth Homelessness Services support young people to develop independent living skills and figure out long-term housing as they enter adulthood. Helping them overcome homelessness or avoid experiencing homelessness in their youth. Learn more about how this program helped one client, Eliza, after experiencing a family breakdown here
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Coronavirus update 2 (COVID-19)

Uniting Country SA is continuing to provide our usual services during the COVID-19 crisis. If you need assistance call 1300 067 777 or email us at [email protected] You can also still call in and see us at your local UCSA office. Physical distancing guidelines will apply.
Accessibility
Careers
Talking with Children about the Coronavirus
How we provide help

Uniting Country SA provides services to families, single adults and children, who are experiencing difficulties such as domestic violence, disability and mental health issues, financial distress, homelessness, and family breakdown in country SA.
24 by 24 Movement Challenge

On the 19th of October we are supporting Nick Donnellan's 24 hour movement challenge at the Port Pirie Memorial Oval. Move how you want, when you want, for as long as you want, to raise awareness for mental health.
Mission and values

Uniting Country SA is a not-for-profit social services and community organisation operating in country South Australia. We are the local experts, trying to make a difference in your community. With over 100 years of experience servicing regional communities, Uniting Country SA is dedicated to Caring for Country People.
Financial Support

The Uniting Country SA financial support programs assist people in regional South Australia who are experiencing a financial crisis or are financially vulnerable. Services include financial counselling, budgeting and advocacy support, access to microfinance products and community education.
Main Office Port Pirie
Domestic & Family Violence

Uniting Country SA's Domestic Violence services provide support to people in regional South Australia who are dealing with domestic and family violence in their lives.