What do we do?

The Children’s Contact Service (CCS) is a child safe, child focused service which provides a family friendly facility to help children maintain or develop a positive, meaningful relationship with the parent or family member that they do not live with.

The service can facilitate supervised changeovers and supervised contact visits at a safe and neutral venue.

Who can we help?

Separated Families

Eligibility Criteria:

  • Children who need to have a safe, controlled situation in which to spend time with their other parent or a family member
  • Children who have parents or other family members where the transfer of the child from one to another is problematic
  • The Children’s Contact Service may be used voluntarily, as part of a parenting plan or can be court ordered

Who can you contact?

Whyalla – 22 McRitchie Crescent
Port Augusta – 3 Chapel St
Phone:  (08) 8649 0800
Email: [email protected] 

What areas do we cover?

Eyre and Western


The service is accessed through the Team Leader in Whyalla. An intake and assessment process is conducted and if accepted to the service a child orientation visits is conducted.

Other Helpful Services

Legal Aid Helpline – 1300 366 424

Headspace (Youth Mental Health Service) – (08) 8641 4300

Lifeline (Crises Support/Suicide Prevention) – 13 11 14

Family Relationship Centre/ Family Advice Line - 1800 050 321