What do we do?

The Children’s Contact Service (CCS) is a child safe, child focused service which provides a family friendly facility to help children maintain or develop a positive, meaningful relationship with the parent or family member that they do not live with.

The service can facilitate supervised changeovers and supervised contact visits at a safe and neutral venue.

See CCS brochure.

Who can we help?

Separated families

Eligibility criteria:

  • Children who need to have a safe, controlled situation in which to spend time with their other parent or a family member.
  • Children who have parents or other family members where the transfer of the child from one to another is problematic.
  • The Children’s Contact Service may be used voluntarily, as part of a parenting plan or can be court ordered.

Who can you contact?

Whyalla – 22 McRitchie Crescent

Port Augusta – 34 Stirling Road

Pt Pirie – 28 Symonds St

Pt Lincoln – Harwill Court, 3 Eyre St

Phone: (08) 8649 0800Email: [email protected] 

What areas do we cover?

Eyre and Western, Yorke and Mid-North


The service is accessed through the Coordinator in Whyalla. An intake and assessment process is conducted and if accepted to the service a child orientation visit is conducted.

Other Helpful Services

Legal Aid Helpline – 1300 366 424

Headspace (Youth Mental Health Service) – (08) 8641 4300

Lifeline (Crises Support/Suicide Prevention) – 13 11 14

Family Relationship Centre/ Family Advice Line - 1800 050 321