Skip over main navigation
  • Log in
  • Basket: (0 items)
Uniting Country SA
HomeCall now: 1300 067 777
  • Facebook
Donate Exit
Menu
  • About us and Our Impact
    • Mission and values
    • Our History
    • Board
    • Our Impact
      • Case studies
      • News
      • Events
      • Our Research
      • Annual Reports
    • Quality Accreditations
    • Financial Statement 2019-2020
  • Get help
    • How we provide help
    • Help near me
    • Help for my Community
      • Community Centres & Hubs
      • [email protected]
      • Venues for hire
    • Help for someone else
    • Foster Care
  • Uniting Country Housing
    • Information for Tenants
      • Options and Eligibility
      • Paying Rent
      • Requesting repairs
      • Feedback
      • UCH FAQ
    • Register Your Interest
    • Maintenance Request Form
  • Support us
    • Donate
    • Our Fundraisers
    • Other ways to give
    • Bequests
  • Join us
  • Contact us
  • Admin
    • Log in
  • Basket: (0 items)
  • uch-faq
  1. Uniting Country Housing
  2. Information for Tenants
  3. UCH FAQ

UCH FAQ

If your question is not answered by any of the following Frequently Asked Questions, further details can be found in the Tenant Declaration, or contact your Tenancy Officer or Uniting Country Housing at 1300 067 777.

Tenant Declaration

What can I do about disruptive neighbours?

Expand

Everyone is entitled to live peacefully in their home, regardless of where they live, or whether they rent or own a property.

You're not expected to tolerate excessive noise, or physical or verbal abuse from a neighbour.

Disruptive Behaviour

Disruptive Behaviour is anything that unreasonably or repeatedly interferes with the peaceful enjoyment of your home. This can include
  • Excessive noise, including loud music
  • Threats, intimidation, offensive behaviour or assault
  • Continual trespass
  • Vandalism or graffiti
  • Street fighting and verbal abuse between a neighbour and their visitors.
Disruptive Behaviour does not include:
  • Noise and activity associated with normal daily life - e.g. children playing
  • Nuisance pets
  • Council parking violations.

How do I deal with Disruptive Behaviour?

If you feel your safety, or the safety of others is at risk, contact the police for assistance on 131 444 (or 000 in an emergency).

Contact your Tenancy Officer to lodge a complaint if the behaviour is associated with another UCH tenant.

Talk to your neighbour
  • Be prepared to be reasonable and compromise - you are entitled to live peacefully and so are they
  • Do not engage in arguments with your neighbours or their guests
  • Do not threaten or act aggressively towards your neighbours or their guests
  • Do not engage in any illegal activity - e.g. trespass, vandalism.

Published: 19th October, 2020

Updated: 12th November, 2020

Author: Matthew Thomson

Related topics:
  • UCH FAQ
Share this page
  • Email
  • Facebook
  • Twitter

What if I want to move out before the end of my tenancy?

Expand


If you want to move out before the end of your current lease with us, you need to provide us with at least 14 days written notice. You can download a Notice to Vacate form by clicking the button below.

Notice to Vacate

Please note the following when vacating:

You will need to arrange a time for us to undertake a final inspection of your home on the day you intend to vacate. You must ensure the property is clean, tidy and in good condition by the final inspection date.

During the final inspection we will compare the condition of the property with the ingoing property report from when you moved in. This allows us to see what repairs are needed, what is fair wear and tear (that we are responsible for), and what is outside of fair wear and tear (that you will be responsible for). You will be charged for repairs that do not occur as a result of fair wear and tear as well as for cleaning and rubbish removal if the property is not left in clean and tidy condition.

You will need to hand back your keys (all copies).

You will need to ensure that all rent is paid up to vacancy date and that all monies owing to UCH are paid before you vacate, or a payment arrangement is made.

Rent is charged up to, and including, the last day of your tenancy. You will continue to be charged rent until the end of the notice period and you have returned your all keys to us.

If you leave without returning the keys to us, we will seek and order for possession of the property and charge you for all access and key replacement costs.

You will need to provide a forwarding address for your correspondence.

Published: 19th October, 2020

Updated: 12th November, 2020

Author: Matthew Thomson

Related topics:
  • UCH FAQ
Share this page
  • Email
  • Facebook
  • Twitter
Back to top

Showing 10 of 2

Latest

  • Website updates

    Website updates

    Our website has undergone some important upgrades. Learn more about these changes and how they can help you find the support you need here.

  • Media Release - Thank You Volunteers

    Media Release - Thank You Volunteers

    Uniting Country SA would like to thank all our volunteers for their many years of amazing support. Find out more about their amazing work here

  • test 1.3

    Domestic Violence and Family Violence is complex issue. Learn more about who is affected by Domestic Violence and/ or Family Violence and the many ways it can manifest itself here.

  • Port Pirie Community Foodhub Health & Wellbeing

    Port Pirie Community Foodhub Health & Wellbeing

    In 2020, UCSA was proud to be the inaugural winner of the SA Healthy Towns Challenge Award. Learn more about the award here and what we have done to keep up the good work.

Most read

  • Coronavirus update 2 (COVID-19)

    Coronavirus update 2 (COVID-19)

    Uniting Country SA is continuing to provide our usual services during the COVID-19 crisis. If you need assistance call 1300 067 777 or email us at [email protected]  You can also still call in and see us at your local UCSA office.  Physical distancing guidelines will apply.

  • Accessibility

  • Talking with Children about the Coronavirus

    Talking with Children about the Coronavirus

  • Careers

  • 24 by 24 Movement Challenge

    24 by 24 Movement Challenge

    On the 19th of October we are supporting Nick Donnellan's 24 hour movement challenge at the Port Pirie Memorial Oval. Move how you want, when you want, for as long as you want, to raise awareness for mental health.

  • How we provide help

    How we provide help

    Uniting Country SA provides services to families, single adults and children, who are experiencing difficulties such as domestic violence, disability and mental health issues, financial distress, homelessness, and family breakdown in country SA.

  • Mission and values

    Uniting Country SA is a not-for-profit social services and community organisation operating in country South Australia. We are the local experts, trying to make a difference in your community. With over 100 years of experience servicing regional communities, Uniting Country SA is dedicated to Caring for Country People.

  • Uniting Country Housing (UCH)

    Uniting Country Housing (UCH)

    Uniting Country Housing is a community housing provider with a number of properties across the region for eligible clients. Housing is limited to low-income families and individuals.

  • “Housing Ends Homelessness” Community Event

    “Housing Ends Homelessness” Community Event

    On 8th August from 11 to 1 at the Kadina Wesley Uniting Church. Join us for a light lunch, talk with local services helping to end homelessness and raise awareness of homelessness in the Yorke Peninsula.

  • Financial Support

    Financial Support

    The Uniting Country SA financial support programs assist people in regional South Australia who are experiencing a financial crisis or are financially vulnerable. Services include financial counselling, budgeting and advocacy support, access to microfinance products and community education.

Helpful links

  • Contact
  • Privacy
  • Terms & Conditions
  • Login
  • Logout
  • Manager

Get in touch

Uniting Country SA
60 Florence Street
Port Pirie SA 5540

Phone: 1300 06 7777
Email: [email protected]

  • Facebook

Staff Links

    • Email
    • ELMO
    • Sharepoint
© 2019 Uniting Country SA ABN: 32 415 186 787